Tag Archives: twitter

PJ Bland’s

Chili’s created an entire, fully-functional website AND Twitter page for a pretend restaurant as part of their new marketing campaign, yet the Treasury couldn’t even manage to get FinancialStability.gov set up in time for Tim Geithner’s press conference announcing it. ::sad head shake::

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Customer service in the age of Twitter

New technology + same old thinking = same old outcome with a buggy interface.

A passionate plea from Mark Hurst at Good Experience for the faster and flashier customer interaction to actually be better.

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